What do you do when you have a rebellious team member? What do I mean by a rebellious team member? I mean the team member who does not want to follow the rules. Nothing makes this team member happier than to fly in the face of authority. If you ask her to be early for a special client presentation, she is going to just barely show up on time. If you review the company dress code with her she is going to push the limits of the dress code.
“What is wrong with my blouse, it has a collar, it just doesn’t have any sleeves. The dress code says wear shirts with collars, there is no mention of sleeves.” Right, so now we need to update the dress code to remind people to wear sleeves and to have pant legs in their pants. Don’t drive yourself crazy, she is always going to find a way to get around the rules.
Don’t let a rebel take up all of your time and energy. Don’t spend too much of your time checking up on your rebel to make sure she is following the rules. This will most likely trigger her to be even more rebellious. After all it is usually more fun for her if she is rebelling against someone and if someone is objecting to her behavior, well that is perfect.
When necessary correct her behavior. If she refuses to follow the rules, then she must bear the consequences. Approach this in a matter of fact manner. If she decides to violate the dress code, then send her home to change or home for the day. If she does not show up at the requested time for client presentations, don’t invite her.
Do not become upset. She made a decision, now she must accept the consequences.
You might just be able to leverage her rebellious streak in a productive manner. Let your rebel be the one who tries to break the system or find the chaos in a process. Allow her to review policies and procedures and find flaws in them. Have her show you how easy it is to work around a specific security check. In this way you can channel what comes to her naturally. Of course this does not mean that she will stop rebelling against your requests for status reports and time tracking, but at least you will reap some benefit from her tendencies.